INTERNATIONAL OFFICE

All EU patients with a European Health Insurance Card (EHIC) follow the same procedures for accessing the Emergency Room.

Non-EU patients, as well as EU patients without public or private insurance, are required to pay for the services received according to the Hospital price list. Exceptions are made for those countries that have specific agreements with the Italian State (the appropriate form issued by the country of origin and registered at the Foreign Office of a Local Health Authority must be presented). The list of countries can be consulted on the Ministry of Health website.

Non-EU patients who are not in compliance with the rules relating to entry and residence are assigned an STP code (foreigners temporarily present) with which they access health services and, similarly to EU patients, are subject to a co-payment in the event of discharge with a white code (non urgent).

The STP code is valid for 6 months with the possibility of renewal.

Medical Treatment is in any case guaranteed to every user who goes to the Emergency Room.

For further information on how foreign patients can access health care, please visit the Ministry of Health website

AREA: Nord
PAVILION: Blocco Nord
FLOOR: Ground floor

Mon-Fri: 8.30am-3.30pm
You can access through the queue management system by pressing the "International Office" button.